Frequently Asked Questions

Questions and answers about hard and soft water

Where do I start?

I always start by addressing a problem. Do you have flaky, chalky hard spots on your shower doors, faucets, and shower heads? If so, you may need a softener. When you get your water heater flushed, do you notice white calcium build-up coming out? Once again, a softener may be necessary. Do some of your appliances, like a tankless water heater, require a water softener for proper operation? If the answer is yes, then you do need a softener.

What does a water softener do?

A water softener removes calcium and magnesium from your water, which causes white scale build-up on faucets, shower heads, shower doors, and other water-using appliances.

What are the benefits of carbon filtration, and do I need it?

Carbon filtration has a significant direct benefit: it reduces chlorine levels in the water coming into our homes. This leads to a long list of indirect benefits for your home. With lowered chlorine levels, our water tastes better, and the breakdown of rubber seals in water-using appliances (dishwasher, washer, and toilets) is slowed, resulting in longer-lasting seals without leaks. Finally, the most significant benefit of reducing chlorine levels in the water is that it extends the life of the resin in a water softener. This ultimately reduces the cost of system maintenance over its lifespan.

What else do I really need to know?

On this site, I strive to help people understand that we all have unique households with different water needs. One size does not fit all cases. I encourage you to take a minute to either send me a text or give me a call so that we can have a good conversation about your needs. I don't employ aggressive sales tactics. My goal is for you to feel confident that you are getting what you and your family need at a fair price and that you are fully informed to make a well-informed consumer decision. I respect your time and will do my best to answer all your questions directly.

Does your company provide any other water treatment equipment?

Of course! Water treatment for your home, whether from a municipal source or a well application, can encompass a wide variety of needs. In most cases, your questions and requirements can be addressed and met with a quick phone call.